Bad news stories tend to dominate the headlines when it comes to relationships between tenants and landlords in the UK, but new research reveals that the relationship is often much more pleasant.


Hispanic woman holding gift and reading card


Nearly 35% of landlords have given a welcome or farewell gift to a tenant and 30% of tenants have received an act of kindness, according to a recent survey.


The poll shows that 54% of tenants received help with DIY and 29% a bottle of wine. As a result 72% of tenants said such acts positively change the perception of their landlord.


A positive relationship seems to have an impact on the length of the tenancy too, with 70% of tenants who receive an act of kindness staying in their property for 24 or so months longer, compared to 53% who didn’t receive anything.


Landlords most commonly gave a bottle of wine as a gift (59%), followed by 49% giving cards and 25% plants and flowers.


In the past, landlords have given everything from Christmas hampers, home grown vegetables and gifts for children through to rent free months during periods of unemployment and topped up gas and electricity metres.


“Simple gestures such as providing a welcome hamper or sending Christmas cards to your tenants can go a long way towards cementing long lasting relationships,” explains Richard Anthony of City Landlord.


“Practical help such as offering to help hang pictures or sort out the garden will also get you in your tenants’ good books,” he added.


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