Our caravan insurance policies are capably designed to provide suitable protection to your tourer or static home, giving you the peace of mind that comes with an expert cover.

Our standard Touring Caravan Insurance cover includes:

  • Up to £30,000 market value cover including awnings and other improvements
  • New for old cover for caravans under 5 years
  • Loss or damage cover includes risks such as fire, flood, storm, theft, explosion, impact and escape of water/oil
  • Vandalism and theft
  • Accidental or unexpected damage to the caravan
  • £2,000,000 public liability
  • Emergency removal
  • Cover for your caravan up to 30 days in the EU including Norway and Switzerland
  • £100 general excess, £200 excess whilst in the continent of Europe.

Our standard Static Caravan Insurance cover includes:

  • Cover up to £70,000 including replacement, delivery and connection decking
  • Contents up to £15,000
  • Covers standard perils – storm, flood, leaks, fire
  • Accidental or unexpected damage to the caravan
  • Vandalism and theft
  • Loss of keys
  • Loss of frozen food
  • Loss of use/hiring charges if the caravan is uninhabitable - £50 a day up to a maximum of £1500
  • £20,000 personal accident cover
  • £5,000,000 public liability cover
  • New for old cover for caravans up to 10 years old.

For a free quote and instant cover if required,
please contact customer services on

For a free quote and instant
cover if required, please contact
customer services on

0800 2944 546

Cancellation policy

We hope you are completely delighted with your policy; however if you decide you do wish to cancel it, please contact us immediately. You must do this in writing to either This email address is being protected from spambots. You need JavaScript enabled to view it. or City Landlord, The Business Exchange, 26/28 Hammersmith Grove, London, W6 7BA.

You have 14 days from the start of your policy, or from the day you receive your documents, to decide if this product meets your needs. If you choose to cancel this policy within this period, and no claim has been made, we will refund the policy, charging you only for time on cover.

Cancellations made after 14 days of the start date will be subject to cancellation fee of up to £35. We will also retain a pro-rata premium for time on cover. For instance, if you paid £200 for a policy and cancelled this half-way you will be entitled to a refund of £100 for the unexpired portion of the policy less the cancellation fee of £35 (total refund in this instance would be £65). Please note any administration fees charged for policy set up are non-refundable if cancelled after the 14 days cooling off period.

However on certain policies, such as Legal Expenses & Rent Guarantee Insurance, there is no refund payable after the 14 days and no cancellation fee will be charged. Where this is applicable it would be highlighted on your policy wording.

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